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Contacting BIM-EPIC Technical Support
User Reference
Connectivity Systems, Inc.—Copyright © 2006
Use Pursuant to Company Instructions
xiii
Contacting BIM-EPIC Technical Support
Normal
Business Hours
Support
You can reach BIM-EPIC Technical Support at any time. Our normal
operating hours are from 6:00 AM to 4:00 PM Pacific Time. In addition
to our regular customer support, we have technicians available for
emergency support 24 hours a day, 7 days a week. The phone number to
call for emergency support is listed on the www.bimoyle.com home page.
If you are outside the United States or Canada, contact your BIM sales
representative.
BIM-EPIC Technical Support relies on your description of a problem in
order to accurately determine the cause of your problem. The more
information you can provide, the more promptly a solution can be
determined. By following the guidelines below, you can help BIM-EPIC
Technical Support provide you with the exceptional service our
customers have learned to expect.
Procedure Before contacting BIM-EPIC Technical Support, obtain the required
information by completing the following procedure:
Step Action
1 Obtain as many details describing the problem as you can. Based
on the information that you have gathered, classify your call using
one of the following categories:
MALFUNCTION IN A USER PROGRAM: A user program
behaves differently with BIM-EPIC turned on than with
BIM-EPIC turned off.
MALFUNCTION IN VSE: VSE malfunctions when
BIM-EPIC is turned on. For example, you receive
non-interruptible wait states or system loops.
BIM-EPIC FAILURE: An overall BIM-EPIC failure (abend).
OPERATIONAL MALFUNCTION: A particular BIM-EPIC
function or message does not operate correctly.
QUESTION: Seeking “how-to” information or general
knowledge.
- User Reference 1
- Contents 3
- Chapter 8 BIM-EPIC Utilities 8
- Examples 10
- Trademark Information 11
- Command 12
- Parameter 13
- Business Hours 15
- After-Hours 16
- Emergency 16
- Related Publications 17
- Introduction 19
- BIM-EPIC Fundamentals 20
- Controlled Datasets 21
- Start Track 1 Datasets 22
- Configuration 23
- Other Types of Datasets 24
- BIM-EPIC Datasets 25
- 1-8 User Reference 26
- BIM-EPIC Dataset Definitions 28
- Retention 30
- Revolving Tape 32
- Vault Method 32
- Allocation by 34
- Logical 34
- Versioning Datasets 35
- Volume Serial 36
- File Sequence 36
- Current Vault 38
- Location 38
- Retaining Dataset 42
- 1-26 User Reference 44
- Overriding Standard Retention 45
- Purging Dataset Information 46
- Recording Dataset Activity 47
- 1-30 User Reference 48
- Managing Tape Devices 49
- Early Drive 50
- Release 50
- Managing Disk Devices 52
- Creating Reports 54
- Activating BIM-EPIC 55
- 1-38 User Reference 56
- BIM-EPIC Job Control Language 57
- 1-40 User Reference 58
- BIM-EPIC Tape Processing 60
- End-of-Volume 61
- BIM-EPIC Disk Processing 62
- Space Holder 63
- Using Disk Processing 64
- 1-46 User Reference 64
- BIM-EPIC Online Manager 65
- Using Online Manager 66
- Exiting Online 68
- Manager 68
- Executing Management Commands 69
- Configuring Online Manager 70
- Maintaining User Profiles 71
- Modify EDD 72
- Display Panel 72
- Customizing Version Displays 74
- Customizing Profile Defaults 76
- Using Online Manager Help 78
- Search Catalog 80
- Managing Dataset Definitions 82
- Manage EDDs 83
- DISPLAY 83
- Creating a Dataset Definition 86
- Updating a Dataset Definition 88
- Deleting a Dataset Definition 94
- Managing Dataset Versions 96
- Versions Panel 98
- Displaying Version Attributes 100
- Adding Version Information 101
- 2-38 User Reference 102
- Locking a Version 103
- Using TSIDMNT 104
- Closing a Version 105
- DELETE and 107
- Managing Tapes 108
- 2-46 User Reference 110
- Note:Note: 110
- Tape Volume 111
- Information 111
- Manage Tape 112
- Volumes Panel 112
- Chapter 3, “ 113
- Purging a Tape Volume 114
- Recording Tape Cleaning 115
- 2-52 User Reference 116
- 2-54 User Reference 118
- Retain a 119
- Version Panel 119
- Cycling a Dataset Version 121
- Cycle a Version 122
- Procedure To cycle a version: 122
- Scratching a Dataset Version 123
- Establishing Online Security 125
- Secured Users 126
- Creating Security Profiles 128
- Changing 129
- Security 129
- Settings 129
- Administration 130
- 2-68 User Reference 132
- TSIDMNT—DSN CATALOG 133
- MANAGEMENT UTILITY 133
- TSIDMNT Command Summary 134
- TSIDMNT Command List 136
- TSIDMNT Command Overview 137
- ADD Command 138
- 3-8 User Reference 140
- ADS Command 142
- 3-12 User Reference 144
- CAPACITY Command 145
- CATALOG Command 146
- 3-16 User Reference 148
- 3-18 User Reference 150
- 3-20 User Reference 152
- CLEAN Command 154
- CLOSE Command 155
- CYCLE Command 156
- DELETE Command 158
- DEQ Command 159
- DISPLAY Command 160
- [DPW=password] 161
- 3-30 User Reference 162
- ENQ Command 163
- LOCK Command 164
- MCATALOG Command 165
- 3-34 User Reference 166
- MOVE Command 167
- OFFLINE Command 168
- ONLINE Command 169
- PASSWORD Command 170
- PURGE Command 171
- 3-40 User Reference 172
- QUIESCE Command 173
- RELEASE Command 174
- RENAME Command 176
- RETAIN Command 177
- 3-46 User Reference 178
- SCRATCH Command 180
- TRANSFER Command 182
- UNLOCK Command 184
- UPDATE Command 186
- –Data Encryption Standard 187
- –Data Encryption Standard 3 187
- –Advanced Encryption Standard 187
- 3-56 User Reference 188
- BIM-EPIC TLBL and DLBL 189
- Statements 189
- TLBL Statements and Options 190
- TLBL Statements 191
- 4-4 User Reference 192
- —Buffered write mode (3490E) 193
- —Buffered write mode with 193
- 4-6 User Reference 194
- TLBL Options 195
- 4-8 User Reference 196
- DLBL Statements and Options 198
- DLBL Options 199
- 4-12 User Reference 200
- 4-14 User Reference 202
- Accessing the DSN Catalog 203
- TSIDUTL DSPLY 204
- 5-4 User Reference 206
- Accessing DSN Catalog Records 208
- Sequential and 209
- TSIDAC2 Subroutine 210
- 5-8 User Reference 210
- Search Arguments and Calls 211
- Sequential 212
- 5-12 User Reference 214
- ADDRESS EPIC 215
- Processing 216
- BIM-EPIC DD Statement 217
- DD Statements 218
- DD Statement Overview 219
- DD Statement Syntax 220
- Specifying 221
- Dataset Drop 221
- Concatenating 221
- Datasets 221
- 6-6 User Reference 222
- DD Statement Names 223
- 6-8 User Reference 224
- DD Parameters 226
- 6-12 User Reference 228
- VSAM IDCAMS datasets 230
- AMP Parameter 231
- DCB Parameter 232
- 6-18 User Reference 234
- DISP Parameter 235
- 6-20 User Reference 236
- 6-22 User Reference 238
- Using DDGEN 239
- 6-24 User Reference 240
- Additional DISP 241
- DSN Parameter 242
- 6-28 User Reference 244
- FREE Parameter 245
- LABEL Parameter 246
- OPTION Parameter 248
- 6-34 User Reference 250
- 6-36 User Reference 252
- SPACE Parameter 254
- Uncontrolled 256
- Dataset Syntax 256
- UNIT Parameter 258
- 6-44 User Reference 260
- VOLUME Parameter 261
- 6-46 User Reference 262
- 6-48 User Reference 264
- 6-50 User Reference 266
- 6-52 User Reference 268
- Running Jobs With 269
- BIM-EPIC 269
- Dataset Considerations 270
- Using JCL and the DSN Catalog 271
- 7-4 User Reference 272
- Naming Datasets 274
- Using ASSGN 275
- Inhibiting LUB 275
- Allocation 275
- 7-8 User Reference 276
- Disk Processing 277
- Reusing Space 279
- Tape Processing 280
- Multi-Volume Processing 282
- Multi-Dataset Processing 283
- Scratching 284
- Multi-Dataset 284
- Requirements 285
- 7-20 User Reference 288
- 7-22 User Reference 290
- Types of Datasets 293
- Direct Access Datasets 294
- ISAM Datasets 295
- 7-28 User Reference 296
- Common Work Datasets 298
- 7-32 User Reference 300
- TYPEFLE=WORK DTF Datasets 302
- Compiler Work Datasets 303
- Uncontrolled Datasets 304
- Physical IOCS Processing 305
- 7-38 User Reference 306
- Sort Programs 307
- 7-40 User Reference 308
- Sorting Specifics 309
- 7-42 User Reference 310
- Using SORTWK Datasets 311
- Additional Functionality 313
- 7-46 User Reference 314
- 7-48 User Reference 316
- Using DITTO 317
- 7-50 User Reference 318
- Printer/Punch Tape Spooling 320
- If TAPLUB=NO is set: 323
- GETVIS Requirements 324
- 7-58 User Reference 326
- JCL Functions 327
- Restarting From a Checkpoint 328
- 7-60 User Reference 328
- Choosing the Device Type 329
- 7-62 User Reference 330
- Independence 332
- Using Concatenating Datasets 334
- Name (Dataset Drop) 336
- 7-70 User Reference 338
- BIM-EPIC Utilities 339
- Utility Programs 340
- Pre-Open Processing (TSIDASS) 342
- 8-4 User Reference 342
- CHECK dtfname 343
- Sort Interface (TSIDSRT) 346
- Deleting Datasets (TSIDDEL) 348
- .SORTWK1,(D)' 349
- 8-12 User Reference 350
- Tape Formats 351
- Supported 351
- Control 351
- Statement 352
- Parameters 352
- 8-16 User Reference 354
- 8-18 User Reference 356
- Printing Datasets (TSIDDMP) 358
- 8-24 User Reference 362
- TSIDPLB) 364
- 8-28 User Reference 366
- POOL poolid 367
- 8-30 User Reference 368
- Job Management Control 369
- Language 369
- Using JMCL Statements 370
- Using JOB Statements 371
- Using Comment Statements 372
- Using JMCL Parameters 373
- JCL Syntax Checking 374
- 9-6 User Reference 374
- 9-8 User Reference 376
- * JMCL parameter 376
- IF and Conditions 378
- 9-12 User Reference 380
- Setting Values 381
- 9-14 User Reference 382
- Symbolic Replacements 383
- 9-16 User Reference 384
- Parameter Definition 385
- 9-18 User Reference 386
- Using the JMCL Interface 387
- 9-20 User Reference 388
- Retrieving JMCL Data 389
- Updating JMCL Data 390
- Assembler 391
- TSIDJC2 Return Codes 392
- Executing CP Commands 393
- 9-26 User Reference 394
- BIM-EPIC Job Scheduling 395
- Job Scheduling Activities 396
- Event Scheduling Activites 397
- 10-4 User Reference 398
- 10-6 User Reference 400
- Executing Various Activities 401
- 10-8 User Reference 402
- Executing in CICS 403
- Return Codes 404
- Processing Requirements 406
- Modes of 407
- Execution 407
- SET Control Statement 408
- JCL Examples 409
- 10-16 User Reference 410
- Job Activity Reports 411
- Recorder History 412
- Activity Log Report (TSIDARP) 413
- 11-4 User Reference 414
- 11-6 User Reference 416
- 11-8 User Reference 418
- 11-10 User Reference 420
- 11-12 User Reference 422
- Accessing Job 424
- Accounting 424
- Database 424
- Navigating in 424
- Managing Tape Volumes 425
- Tape Utilities and Commands 426
- 12-4 User Reference 428
- Attention Routine Commands 430
- FREE and STATUS Commands 432
- Tape Controls 433
- Requesting a 434
- Specific 434
- Tape Print Requirements 440
- Printing Labels 441
- Automatically 441
- 12-18 User Reference 442
- Tape Vaulting Processes 443
- Additional 444
- Moving Volumes (TSIDVLT) 446
- 12-24 User Reference 448
- Manually Controlled Vaults 449
- 12-26 User Reference 450
- Tape Reports 451
- 12-28 User Reference 452
- Disk Space Management 453
- Dataset Fragmentation 455
- Converting to 456
- Start Track 1 456
- Procedure 456
- 13-6 User Reference 458
- VTOC Utilities 459
- VTOC Listings (TSIDLVT) 460
- 13-10 User Reference 462
- Online VTOC Displays 463
- Value Indicates… 466
- Offload and Onload 468
- Performance I/O 469
- Selection 470
- Criteria 470
- Dataset 471
- 13-22 User Reference 474
- 13-28 User Reference 480
- Onload versus 484
- 13-34 User Reference 486
- TSIDONL Control Statements 487
- Restart 488
- 13-38 User Reference 490
- 13-40 User Reference 492
- 13-42 User Reference 494
- 13-44 User Reference 496
- BIM-EPIC Report Fields and 497
- Customized Reports 498
- TOJA Report Examples 499
- Program 500
- Overview 500
- Display 500
- Program Audit 501
- A-6 User Reference 502
- TSIDARP Report 503
- A-8 User Reference 504
- TSIDBRP Report 506
- A-12 User Reference 508
- TSIDDIS Report 509
- A-14 User Reference 510
- TSIDJAC Report 511
- A-16 User Reference 512
- TSIDLVT Report 513
- A-18 User Reference 514
- TSIDMNT Report 515
- A-20 User Reference 516
- Version 517
- TSIDOFD Report 518
- TSIDOFL Report 520
- TSIDONL Report 522
- TSIDPRV Report 523
- A-28 User Reference 524
- TSIDSDS Report 525
- A-30 User Reference 526
- TSIDTAC Report 527
- A-32 User Reference 528
- TSIDUTL Report 529
- A-36 User Reference 532
- Tape Dataset Summary Report 533
- Expiration Date 534
- Creation Date 534
- Job Sequences 534
- Display Active Report 535
- DSPLY NEW Report 536
- DSPLY PULL Report 537
- DSPLY VAULT Report 538
- DSPLY SCRATCH Report 539
- A-44 User Reference 540
- TSIDVLT Report 542
- A-48 User Reference 544
- Numerics 545
- IN-2 User Reference 546
- IN-3User Reference 547
- IN-4 User Reference 548
- IN-5User Reference 549
- IN-6 User Reference 550
- IN-7User Reference 551
- IN-8 User Reference 552
- IN-9User Reference 553
- IN-10 User Reference 554
- IN-11User Reference 555
- IN-12 User Reference 556
- IN-13User Reference 557
- IN-14 User Reference 558
- IN-15User Reference 559
- IN-16 User Reference 560
- IN-17User Reference 561
- IN-18 User Reference 562
- IN-19User Reference 563
- IN-20 User Reference 564
- IN-21User Reference 565
- IN-22 User Reference 566
- IN-23User Reference 567
- IN-24 User Reference 568
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